You Don’t Need to Live in Clacton-on-Sea to Use K1 Tech Care
We’re pleased to offer our Mail-In Repair Service, allowing customers from across the UK to send eligible devices to K1 Tech Care for professional assessment and repair.
Whether you need help with a mobile phone, tablet, laptop, Mac or games console, our mail-in service provides a convenient way to access K1 Tech Care without having to visit our Clacton-on-Sea repair centre in person.
Simply complete our Mail-In Repair form with details about your device and the problem you’re experiencing. You’ll then receive the information needed to send your device to us safely.
Once received, the device will be inspected and, where required, diagnosed. We’ll contact you with the repair options and applicable costs before carrying out work that requires your approval.
Once the agreed repair is completed and payment requirements have been met, your device can be securely returned to you.
Before sending a device, please complete our Mail-In Repair form and follow the packing and sending instructions provided.
Full terms, diagnostic charges, return-delivery arrangements and other conditions apply. Please review our Mail-In Repair Policy before sending your device.