Professional Repair Service – K1 Tech Care

Book your repair online with a choice of UK Mail-In Repair or In-Store Drop-Off & Collection.

How to Book

Mail-In Repair: Add the repair to your basket, choose your return-delivery service, pay securely and send your device to us using tracked, insured postage. Include your order number inside the parcel.

In-Store Repair: Select Local Pickup – FREE at checkout, complete your order and bring your device to our Clacton-on-Sea repair centre.

Repair Information

At checkout, select “Add a note to order” and provide your device model, fault description, previous repair history, and any known liquid damage. Do not include passwords or passcodes.

Alternatively, download and complete our Repair Form, then include it with your device when sending it to us for repair.

Important: Failure to provide the necessary information may result in delays to your repair and the return of your device.

Important Information

All fixed-price repairs are subject to inspection. If additional or different faults are identified, we will contact you before carrying out additional chargeable work.

Once your device is registered in our repair system, you can track your repair online.

Repair Policies & Warranty

Please review the following policies before booking:

Repair Centre

K1 Tech Care Ltd
Repair Department
62 Station Road
Clacton-on-Sea
Essex, CO15 1SP
United Kingdom

Can’t find your repair? Contact us for a quotation.

Xbox Series X Nexus

Xbox Series X Power / Eject / Nexus Button FPC Connector – Mail-In & In-Store Repair