Quality Repairs Start with the Right Parts

At K1 Tech Care, we believe customers should have a clear choice when it comes to the parts used to repair their devices.

We are pleased to offer genuine Apple and Samsung parts for selected repairs, subject to model and part availability.

Where genuine parts are available, our team can discuss the options with you before the repair so you can choose the solution that best suits your device and budget.

Alongside genuine parts, we also offer carefully selected alternative replacement parts for many repairs. We believe in being clear about what is being fitted to your device — genuine parts are sold as genuine, and aftermarket parts are identified as aftermarket.

Whether you’re repairing an iPhone, Samsung Galaxy or another device, our aim is simple: professional repair, clear information and no misleading claims about the parts we use.

Genuine part availability and repair times vary by device and model. Please contact K1 Tech Care or visit our Clacton-on-Sea repair centre for current availability.